Error on saving product because of case sensitive filename

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  • Hikashop Business Hikashop Essential
2 years 1 month ago #342657

-- url of the page with the problem -- : paintmaster.nl
-- HikaShop version -- : 4.6.0
-- Joomla version -- : 4.1.5
-- PHP version -- : 8.0.20
-- Browser(s) name and version -- : all browsers
-- Error-message(debug-mod must be tuned on) -- : no errormessage

Hi,

I migrated a Joomla 3 webshop to Joomla 4. Now I am using PHP 8.0.20 that seems to be more case-sensitive in filenames.

In the hikashop database alle filenames are lowercase, but some of the real filenames in my webshop have uppercase letters. When trying to save a product that has at least one uppercase letter, I get "error saving" message.

I have renamed all files to lowercase and now it works, but maybe you can have a look at this problem also.

Kind regards,
Peter

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1 year 9 months ago #345534

Hi,

Which file did you change ? As far as I know, all the files in HikaShop are lowercase.
Also, I don't see why having an uppercase in the product name would be linked to an issue with a file name.
Could you provide more information on the situation ?

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  • Posts: 18
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  • Hikashop Business Hikashop Essential
1 year 9 months ago #345539

Hi,

I did not change a php-file, but renamed the filenames of the jpg images that contained uppercase characters. Setting them to lowercase solved the problem.

Regards,
Peter

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1 year 9 months ago #345557

Hello,

We process some tests with this configuration php 8.1/Joomla 4.2.3/ HikaShop 4.6.2.
In details :
1°) I try to create a folder with uppercase then put inside an img, then I link it to a product (ex: Folders/name_file.png)
2°) Same for an image with an uppercase in image name (ex: Name_file.png)
3°) Even with the file format (ex: name_file.PNG)

Without be able to see any issue, if you are able to reproduce your previously described issue, we are very interested to know more about this error.

Regards

Last edit: 1 year 9 months ago by Philip.

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  • Posts: 18
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  • Hikashop Business Hikashop Essential
1 year 9 months ago #345569

Hello,

Just to let you know that in the past 3 months I have done about 5 migrations to Joomla 4 with HikaShop and I did not get the same problem with case-sensitivity. Reproducing the issue now is not possible because I don't have a backup of that configuration anymore.

Thanks for you efforts, and for the great webshop-extension!

Kind regards,
Peter

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