Images of product variants are not deleted

  • Posts: 7
  • Thank you received: 0
1 year 9 months ago #343074

-- HikaShop version -- : HikaShop Starter: 4.6.0
-- Joomla version -- : 4.1.5
-- PHP version -- : 7.4.26
-- Browser(s) name and version -- : Yandex Browser ver. 22.5.4.904 (64-bit)

Hello! A product has been created, images of this product can be edited - deleted and added.
Variants of this product have been created, which should have images other than the main product. Loading or selecting images for variants occurs, but somehow not quite correctly, after the selection there is a white screen, each page reload gives a duplicate of the selected image. You can return to the editing page only with the browser's "return" button. But it is impossible to delete the image of product variants by clicking on the "Delete" icon. It looks like this - prnt.sc/FcY1ITFzzjGC
How can this be fixed?

Please Log in or Create an account to join the conversation.

  • Posts: 81515
  • Thank you received: 13069
  • MODERATOR
1 year 9 months ago #343077

Hi,

What I can see on your screenshot indicates a javascript error.
You should be able to see it if your open the console of your browser (F12).
I suppose you have this problem:
www.hikashop.com/forum/product-category-...d/342724.html#342744

The following user(s) said Thank You: bgl

Please Log in or Create an account to join the conversation.

  • Posts: 7
  • Thank you received: 0
1 year 9 months ago #343085

Thank you very much! The problem was solved by installing the update as you advise in this post - www.hikashop.com/forum/product-category-...d/342724.html#342744

Please Log in or Create an account to join the conversation.

Time to create page: 0.056 seconds
Powered by Kunena Forum