Unable to upload images - call to undefined function strlength()

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  • Hikashop Essential
1 year 2 months ago #348983

-- url of the page with the problem -- : kaixo-design.de
-- HikaShop version -- : 4.7.1
-- Joomla version -- : 4.2.7
-- PHP version -- : 8.0.26
-- Browser(s) name and version -- : Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Firefox/102.0
-- Error-message(debug-mod must be tuned on) -- : "Call to undefined function strlength()" If choosing an image from the repository

If trying to upload a image the progress bar ends up showing 100%, but turns to red.

Hikashop refuses uploading image, nevertheless I try to create a new product or edit an existing one. It always ends with a red progress bar or, when trying to select an existing image, with call to undefined function strlength()

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  • MODERATOR
1 year 2 months ago #348992

Hi,

Thank you for your feedback. We've added a patch for it.
Download again the HikaShop install package on our website and install it on yours and you'll get the patch.

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  • Hikashop Essential
1 year 2 months ago #348995

Thank you for this very fast reaction. I'll do a backup before, but is there any risk loosing my hikashop content and/or configuration when I install hikashop over the existing system?

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  • MODERATOR
1 year 2 months ago #348997

No. When you update your HikaShop via the Joomla update manager, it actually download the install package from our website and install it for you. So it's the exact same process. And you never lose content/configuration with this.

The following user(s) said Thank You: web@kaixo-design.de

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  • Hikashop Essential
1 year 2 months ago #349005

Thank you for clarification, Nicolas!

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  • Hikashop Essential
1 year 2 months ago #349007

Solved!

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