Cannot create category

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  • Hikaserial Subscription Hikashop Business
2 days 3 hours ago #369034

-- HikaShop version -- : 6.1.0
-- Joomla version -- : 5.3.3
-- PHP version -- : 8.2
-- Browser(s) name and version -- : Microsoft Edge
-- Error-message(debug-mod must be tuned on) -- : Sorry, there was a problem we could not recover from.
The server returned a "500 - Whoops, looks like something went wrong."

Help me resolve this

Receive error when trying to create categories:
Sorry, there was a problem we could not recover from.
The server returned a "500 - Whoops, looks like something went wrong."

Help me resolve this

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  • MODERATOR
1 day 23 hours ago #369035

Hi,

Activate the "debug" setting of the Joomla configuration and try again. You might get an error message with more information which will help us tell you what to do.
If not, please look in the PHP error log for the real error message behind this generic "500" message. You might need to ask your hosting company support if you don't have direct access to the PHP error log.

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