e-mail activation

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9 years 3 days ago #257644

-- url of the page with the problem -- :
-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.4.6
-- PHP version -- : 5.6
-- Browser(s) name and version -- : Chrome

Hi,

I have more complaints from customers who want to register but they do not receive confirmation email. I've actually tried it self and I'm not getting a confirmation email.

Thanks,

Suhail

I will not use activation email

Thanks

Last edit: 9 years 2 days ago by suhail.

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  • Posts: 33
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9 years 2 days ago #257654

I see the activation e-mail, but which ends up in spam. any idea why?

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9 years 2 days ago #257660

Hi,

It could be many things. I would recommend to test the email with the service www.mail-tester.com/
It will tell you why your email is detected as a spam and what you can do to avoid that.

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