Customer can't edit their account

  • Posts: 56
  • Thank you received: 2
3 years 10 months ago #320703

-- url of the page with the problem -- : www.nomadsroad.com/fr/boutique/produit/n...s-de-la-savannah-way
-- HikaShop version -- : 4.3.0
-- Joomla version -- : 3.9.18
-- Browser(s) name and version -- : chrome

Hi,

I've probably made a mistake somewhere in configuration, but I can't find where :(
My Customùers can't edit their details when they clic on "vompte client" button to do it, they are redirected to home page


Any help to fix this will be nice

Thanks in advance
Regards

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 81481
  • Thank you received: 13062
  • MODERATOR
3 years 10 months ago #320720

Hi,

Edit the "HikaShop joomla user account link plugin" via the Joomla plugins manager.
In there, you'll find the "Force menu" setting. Make sure that you enter in there the id of a menu item of the type user profile edition page (so you need to create it first via the Joomla menu manager).
Then, the link "votre compte" on your screenshot will direct to that menu item to display the profile edition page.

Please Log in or Create an account to join the conversation.

  • Posts: 56
  • Thank you received: 2
3 years 10 months ago #320835

Thanks

Now it works, but I notice customer address haven't been replicate in joomla user parameters.

Thanks again for your help

Please Log in or Create an account to join the conversation.

  • Posts: 81481
  • Thank you received: 13062
  • MODERATOR
3 years 10 months ago #320863

Hi,

Yes. There is no synchronization of the joomla user custom fields and the address custom fields in HikaShop.
The first and main reason for that is that you can have several billing addresses and several shipping addresses in HikaShop while you only have one set of custom user fields in Joomla.

The following user(s) said Thank You: mtgt

Please Log in or Create an account to join the conversation.

  • Posts: 56
  • Thank you received: 2
3 years 10 months ago #320891

Ok

Thanks for your quick answern

Regards

The following user(s) said Thank You: Philip

Please Log in or Create an account to join the conversation.

Time to create page: 0.069 seconds
Powered by Kunena Forum