Loyalty points + coupons

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  • Hikashop Business
2 months 1 week ago #295136

-- HikaShop version -- : 3.4.1
-- Joomla version -- : 3.8.8

Is it possible to configure such that loyalty points are granted on the sale amount after taking into account the discount coupon. Currently, taking into account the discount coupon, loyalty points are allocated for the base amount (without discount).

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2 months 1 week ago #295137

Hello,

There is an option just for that : "Gives when using some".

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 64
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  • Hikashop Business
2 months 1 week ago #295182

Hi Jerome,
I have included "Give on price with point discount". Unfortunately, the discount coupon works from a full price :(

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  • MODERATOR
2 months 1 week ago #295188

Hi,

Could you provide a concrete example with screenshots of the settings of the coupon, the points plugin/payment plugin and instructions to reproduce the issue on your website ?

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  • Hikashop Business
2 months 1 week ago #295247

Hi Nicolas :)
Screenshots:

Attachments:

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  • Posts: 22789
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  • MODERATOR
2 months 1 week ago #295271

Hello,

The option "Give points when using some" is related to the usage of points to have a discount.
If you are using a HikaShop coupon for the discount, it would requires details about the way that discount are handle in HikaShop configuration.

You configured the plugin to give points only on products in a specific category.
So the plugin process the prices of all products within that category. It does not include the coupon since it is not a product and that the coupon is applied on the entire order (so it can affect products which are not in the selected category).

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 64
  • Thank you received: 2
  • Hikashop Business
2 months 1 week ago #295342

Thanks - when I turn off categories - it looks like it works :)

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