filter search not working right

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6 years 7 months ago #274954

-- url of the page with the problem -- : dontknowpublishing.com
-- HikaShop version -- : 3.1.1
-- Joomla version -- : 3.7.4
-- PHP version -- : 7.1
-- Browser(s) name and version -- : firefox 54.0

I am at a loss. I have 2 sites set up one is the main site and the other is a sandbox to test features out. In the sandbox I have added a filter with search on author and title - also using the hikashop filter extension. It works just the way I want it to. I have what I think is exactly the same configuration on the main site and I keep giving no products found. I have gone through it line by line in the extension module for hikashop filter, the two plugins, display->filter, and the configuration files for hikashop. The two websites are dontknowpublishing.com and dontknowpublishing.com/sandbox. I know there must be some little item I did not do in the main site. Could you please direct me to what I have let out.

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6 years 7 months ago #274984

Hello,

I'm sorry but without details about your configuration it will be difficult for us to know that and thus, to indicate you what is the mis-configuration.
And even if you gave us link to your website ; I don't see any filter for the page I looks.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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