Filter Not Appearing

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  • Hikashop Business
1 week 6 days ago #280077

-- url of the page with the problem -- : morenadancewear.com.au
-- HikaShop version -- : 3.2.0
-- Joomla version -- : 3.8.1
-- PHP version -- : 7

Hi,
I have a filter created that works well on one link:
morenadancewear.com.au/shop/shoes-for-her/comme-il-faut.html
but not on the same category using different path:
morenadancewear.com.au/women-shoes-categ...e-il-faut-shoes.html
Any idea how to resolve this issue?

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  • MODERATOR
1 week 6 days ago #280089

Hi,

Can you provide a screenshot of the settings of your filter, and if applicable, a screenshot of the settings of your HikaShop filter module ?

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  • Hikashop Business
1 week 3 days ago #280319

Hi
I have attached two snapshots of the filter and HikaShop Filter (which is disabled!)
Regards

Attachments:

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  • MODERATOR
1 week 3 days ago #280333

Hi,

Edit your HikaShop menu items via the Joomla menu manager and make sure that the filter display setting is activated for all of them.
It must be only for some of them.

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  • Hikashop Business
1 week 2 days ago #280376

Hi,
If you look at the two link above you will find that there is a number 44 prior to the category name. Also, there are two paths in which I can access this same category however there is nothing in the filter page or the module assignment that I can force the filter to appear. Is there any other way?

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  • MODERATOR
1 week 2 days ago #280379

Hi,

I know all that.
And that's why I told you in my last message to edit your menu items and check that the filter display setting in them is activated.
You don't say anything about that setting of your menu items in your last message.
Did you check it ?

The following user(s) said Thank You: kchahine

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  • Posts: 125
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  • Hikashop Business
1 week 1 day ago #280470

My brain must have been locked. I managed to enable the filter on the categories listing.
Many thanks

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