Filters Not Working Show 500 Server Error When Applied

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5 years 10 months ago #292836

-- url of the page with the problem -- : cs.commercialsilk.com/index.php/trees
-- HikaShop version -- : 3.2.2
-- Joomla version -- : 3.8.7
-- PHP version -- : 5.6

Hi there,

I have added filters to my website but doesn't seem to be working.
Can you please tell what is the problem? I have also attached screenshots for configuring one of the filters.

Attachments:

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5 years 10 months ago #292843

Hello,

We'll need more information about your issue, can you check your server error log file to find the error message associated to that page ? Thank you.

Best regards,
Mohamed Thelji.

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5 years 10 months ago #292862

Thank you for the response, there was the conflict between some extension and now its working.

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  • Thank you received: 1778
5 years 10 months ago #292867

Hi,

Thank you for your feedback !

Best regards,
Mohamed Thelji.

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