Price Range filter behaviour

Hi,

First, please note that there are no filters on your URL. So I'm not sure which page you're talking about on your website.
Also, note that the filter won't be able to take into account discounts on the prices.
Finally, a good alternative is to use the "product_sort_price" which is generated when product prices are saved in the backend. That allows for way faster processing as the system doesn't have to dynamically process the prices and can directly use the product_sort_price of the products. And that value can be modified manually if necessary to better reflect what you want to be taken into account for the filters.

Hi,

You can use product_sort_price with the price range filter.
Just select it instead of "price" in the "apply on" setting of your filter.
I think that it will give better results since you're already using it (for the ordering I suppose ?)

Hi,

That means that the product_sort_price of the product with the price 278 is wrong.
Edit the product and save it once. That should update the product_sort_price and it should then work properly.

Hi,

That means that the way you're importing the products data, the product_sort_price is not properly filled in.
And thus the product_sort_price of the products you never saved in the backend is 0 and thus that's why the filter seems to not be working properly where it fact the problem lies in the data it is using which isn't correct.
For example, if you're using the standard import system with a CSV, you need to have a product_sort_price column with the price you want to be used for each product in your CSV.

Hi,

Could it be that the prices on the listing are displayed with taxes ? That would explain the difference since the sort price is based on the prices without taxes.

Hi,

No, it can only base itself on the data in the main product, not the variants.

Hi,

Note that for cursor filters, you have several restrictions as to what you can do:
- if you activate the "dynamic display" setting of the filter, then it will only use the values in the products. So if you've entered a 100 values in the custom field, but only selected one of the values in the custom field of one of the products of the listing, then you'll only see that one value.
- since a cursor works on numbers, if you don't have numbers in your custom field but text, then the filter won't work properly. It could result in seeing only one value as it casts the text into a number and finds always the same number (0 or 1).
Now we could have a look yes. Please provide the details via our contact form along with a link to this thread and we can check on the situation:
www.hikashop.com/support/contact-us.html