No products found

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11 months 1 week ago #351789

-- HikaShop version -- : 4.7.2
-- Joomla version -- : 4.3.1

Hi,
I have read a lots of posts here about it, but non of the solutions work for me for some reason.
I have a menu item which shows the only main category with all of sub categories.
In the filtering module it's id is set up.

At the filter settings the type is Radio, category is the main category (which contains all the products) and including sub categories.
Apply on Custom fields and the custom fields dropdown is set up.

I can see the filter with the custom fields, but the result is always "No products found".
I display the filter on the "All products" menu item.
What am I missing???

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11 months 1 week ago #351790

Hi,

I checked your website link and it seems to me that the filter and filter modules are configured correctly.
So I think the problem is with the custom field.
Did you edit each product and selected something in the custom field and then saved the product ?
Otherwise, if no value is selected in any product for that custom field, then no products will be found.

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11 months 1 week ago #351795

Not all the products, but most of them have somethin selected.
Also I have the same problem with the category filter. Turned on the "show only if not empty" function, and it's shows the categories where there are products under the category, but when I click on one of the 3 categories it shows the products, but not on the other two.
I send you an admin access via the contact form.
Thanks for the help.

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11 months 1 week ago #351796

Hi,

I think that the issue is with the special characters you configured in your custom field. In the "value" column of the data section, please don't use any special characters. You can use them in the "title" column.
That should make it work properly.
Please note that you need to resave your products once you change the values.

Regarding the "Kategóriák szerint" module, I didn't see any problem. All three categories link to the corresponding products listing.

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11 months 1 week ago #351809

That was the problem
Thank you

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