Blank Page

Hi,

I don't see the problem on your website. Either you did something since posting, or it's a browser caching issue, or something like this.
Are you able to reproduce the problem with another browser ? With another computer ?

Hi Alireza,

Good news: we could not reproduce the blank page on your site anymore, and I think we found what caused it. When you apply a filter, the listing refreshes in the background and re-runs the scripts that come back with it. An older, cached copy of one of our scripts was throwing an error during that refresh and blanked the listing until you reloaded. The version currently on your server already handles this, so it is a stale cached file, not a live bug.

Your site seems to sit behind the Sucuri proxy, which caches our JavaScript very aggressively (for years). That old copy kept being served to every visitor and survived normal refreshes, which is why it looked like it happened on several computers.

To clear it:
- Clear the Sucuri cache (in your Sucuri dashboard, Clear Cache).
- Clear the Joomla cache (System > Clear Cache).
- Open a product listing and do a hard refresh (Ctrl + F5 on Windows, Cmd + Shift + R on Mac).

After that, filtering updates the listing without going blank, as it does on our side now.