Mails not received on bidding

Hi,

It's indeed possible. Please make sure that your cron task is running:
www.hikashop.com/support/documentation/5...cron-task.html#check

Hi,

Can you check the emails in the System>Emails menu ? There, you have an outibid notification email which will be sent to other people who bid previously on the product if a new bid is better than theirs.

Hi,

In recent versions of HikaShop, there is a menu Customers>Emails history where you can check the emails sent by HikaShop. So you can easily see if the emails are being sent. With your version of HikaShop, this has to be done on the email server side, by looking at the logs of the email server. So you would have to contact your hosting provider...
I'm suspecting that the emails are actually being sent but they are rejected as spam or something like that.
I would recommend you to test to bid with several accounts using an email address from www.mail-tester.com/
There, you can check if the emails are received and what kind of emails are received.

Hi,

Well, there is no easy way.
As I said, you would have to check with your hosting to know which emails are sent.

However, I tested it on your website, and I do receive outbid notification emails properly:
i.imgur.com/XRdjE0C.png