Subscription Error

  • Posts: 145
  • Thank you received: 6
  • Hikaserial Subscription Hikashop Business
2 years 8 months ago #313888

-- url of the page with the problem -- : soact.org/administrator/index.php?option=com_hikaserial
-- HikaShop version -- : 4.2.2 [1912041847]
-- HikaSerial version -- : 3.0.1
-- Joomla version -- : 3.9.13
-- Error-message(debug-mod must be tuned on) -- : Your language file is currently not installed. Load the latest version from our server

I am not able to read configure the component due to the language error.
How can this issue be resolved?

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 25389
  • Thank you received: 3933
  • MODERATOR
2 years 8 months ago #313893

Hello

Can you click on the continue button to finish thr install, even if tmone language file is not installed ?

Regards


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 145
  • Thank you received: 6
  • Hikaserial Subscription Hikashop Business
2 years 8 months ago #313923

Hello Jerome,
I have clicked on the install button. The following image is what i see.
I cannot read anything.

Thanks,
Wrina

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 145
  • Thank you received: 6
  • Hikaserial Subscription Hikashop Business
2 years 8 months ago #313927

And, when I click on the link to load the language file nothing happens.

Please Log in or Create an account to join the conversation.

  • Posts: 25389
  • Thank you received: 3933
  • MODERATOR
2 years 8 months ago #313948

Hello,

I don't know why Joomla do not fallback on the English language file.
Please re-download HikaSubscription to get fix regarding the bg-BG language file.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

Moderators: Obsidev
Time to create page: 0.063 seconds
Powered by Kunena Forum