Upgrade plans options

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1 year 2 months ago #325597

Hi

Can you please let me know how to proceed with Upgrade plan option. do i need to create the plan or Hikashop product or what other setting need to be integrated in order to successfully implements the upgrade option to the user if he/she has already buy any plans ..

Thanks

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1 year 2 months ago #325645

Hello,

When you configure a product with an "upgrade" HikaSubscription entry, you need to select two plans.
The product should not be available in your product listing ; the upgrade is made via the Subscription listing interface.
When the customer see its subscriptions it can perform renewals or upgrades depending the entries you have configured.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 16
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1 year 2 months ago #326034

Hi

Thanks for the feedback Jerome, As you suggested i have created a new product with upgrade option. and its visible in subscription listing drop down option along with renew option.

I have 2 Queries here:-

1. The Paypal recurring methods does not appears when i choose upgrade option.
2. when i add product from product listing page the Cart URL is :-

http://localhost/remofit/hikashop-menu-for-products-listing/checkout


But when i select upgrade option the Cart URL :-

http://localhost/remofit/component/hikashop/checkout?cart_id=208


as on this URL there is no header or footer link so i want when i select renew or upgrade option the URL should be like this :-

http://localhost/remofit/hikashop-menu-for-products-listing/checkout?cart_id=208


Can you please let me know how to proceed with this.

Thanks

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1 year 2 months ago #326091

Hi

Waiting for your feedback Jerome.

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1 year 2 months ago #326093

Hello,

Due to personal family issue, the HikaSerial support might have some delays.
Thank you for your understanding.

Upgrade can't support recurring since the upgrade change the subscription and the value is not the recurring one.
Only renewals are compatible with recurring.

For the URL, I recommand you to use the HikaShop setting for the checkout menu. So HikaSerial can have a reference for it's generated url.

Regards


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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