Product Quantity Not Exporting

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kenryanjr
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Hikashop Multisite

2 years 4 weeks ago #340445

-- HikaShop version -- : 4.5.0
-- Joomla version -- : 4.10
-- PHP version -- : 7.4.28
-- Browser(s) name and version -- : Chrome 99.0.4844.83 (Official Build) (x86_64)

I am using Mass Action to export to xls file of a full list of products. All of the data seems to be exporting properly with the exception of the product quantity (product_quantity) field. The field is column is present, but there is no data in any of the rows of any of the products. I am not using any filters just a straight export of all products.

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Last edit: 2 years 4 weeks ago by kenryanjr.

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kenryanjr
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Hikashop Multisite

2 years 4 weeks ago #340446

I have also just realized product_id is also empty in the export.

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nicolas
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2 years 4 weeks ago #340504

Hi,

I'm not able to reproduce the problem on my end.
I tried all the exports, and I tried both CSV, XLS and XLSX, and these two columns were properly filled.

I'm afraid we'll need a backend and a FTP access to your website to be able to look into the issue.
Could you provide that along with a link to this thread via our contact form ?
www.hikashop.com/support/contact-us.html

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kenryanjr
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Hikashop Multisite

2 years 3 weeks ago #340510

I sent the information requested via the contact form. Thanks is advance.

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nicolas
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2 years 3 weeks ago #340524

Hi,

Thank you for the access.
I was able to find the issue.
I had to change the code:

if(isset($element->$column) && ($key===$k1 || $key===$params->table) && is_string($this->displayByType($params->types,$element,$column,$params->action['date_format'], true ))){
							$square .= $this->displayByType($params->types,$element,$column,$params->action['date_format'], true);

to:

$result = $this->displayByType($params->types,$element,$column,$params->action['date_format'], true );
						if(isset($element->$column) && ($key===$k1 || $key===$params->table) && (is_string($result) || is_numeric($result))){
							$square .= $result;

in the file administrator/components/com_hikashop/classes/massaction.php
I'm not sure why I didn't had the problem on my end. Maybe because of a different version of PHP.
Anyways, I'll add that patch for the next version of HikaShop so you won't have to do anything when you update.

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