Export via Mass action ends up in blank screen

-- HikaShop version -- : 4.6.0
-- Joomla version -- : 2.5.28
-- PHP version -- : 5.6.40
-- Browser(s) name and version -- : Firefox 100.0.|1

Hi,
I would love to see the creation date for all orders in the standard export but as I can't see it's there, I have tried to create a Mass Action process to export a list, including order_created.

For some reason the process just ends up in a blank screen. Potentially happening because of the unfortunate combination of my Joomla version and the latest Hikashop version but still wish to get the dates showing in an exported list

Thanks,

Andor

P.S. Would adding the date_created in the standard export require much work?

Thanks for your quick response.

My standard export doesn't look like that and doesn't include the order_created field. I suppose it's better then for me to focus on getting the standard export right instead of creating a mass action process.

Where do I edit the columns to add the order_created to the standard export? In a php file or is it available directly in the backend admin?

Strange - the export.php file in \views\order\tmpl has not been changed and when I look at the code, the date should show up in the export.

When I run the standard export process, no errors. When trying the Mass Action, I get:

Fatal error: Class 'dbug' not found in .../administrator/components/com_hikashop/classes/massaction.php on line 2797

However, if we find out what's wrong with the standard export, I won't need the Mass Action process.

What do you suggest?

These are the headings from my standard export:

Hi again,

Something really odd happened: I added the QuickBooks Export plugin last week, since the date hasn't showed up over the last months.

I just deactivated the plugin and now the standard export shows more fields/columns than ever, including the order_created.

Problem solved (for some reason )

Hi again,

Back to square 1.5: exported today and got the following:

• All orders, without order lines, on top of the csv - the last field/column: item6_order_product_discount_info
• Below the orders, all the order lines

Combining these two sets of data works for me. However, the next export just showed the top part, i.e. all the orders but no order lines.

What do you suggest to do to get it right?

Thanks,

Andor






Thought that was

All orders, with columns up to field item8_order_product_discount_info, without any data in the "items columns"

Hi,
The file I'm attaching is what I get now when exporting, i.e. a list of orders but no order items.

Hi,

Thanks for the update - it works now.

However, the data in some of the export fields contain html and other code, e.g.:

• Feld 'item_1_order_product_name': <span class="hikashop_product_variant_subname">
• Field 'item_1_order_product_options':{s:25:"variant_characteristic_id";s:2:"45";s:18:"variant_product_id";s:3:"461";s:8:"ordering";s:1:"0";s:17:"characteristic_id";s:2:"45";s:24:"characteristic_parent_id";s:2:"44";s:20:"characteristic_value";s:11:"

It seems as if this happens when I have product variants.