Can't download attached order file

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11 years 5 months ago #80369

Hello,

I configured Hikashop that it is possible to attach files when ordering a product. This whole procedure works fine.
But when the order is confirmed and I want to download the order attachment from the backend (via sales) it does not download correctly.
In the order the attached file is shown with the right name (see attachment). But when you click on the attachment link, the download starts but does not download correct. The file name from the downloaded file is still correct, but behind the file name there is another extension assigned (.html, see attachment).

How can I configure Hikashop that the attached file is downloaded without this extension?

I work in Joomla 1.5 and Hikashop 1.5.6 Business

Smedia

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The following user(s) said Thank You: Mohamed Thelji

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11 years 5 months ago #80431

Hi,

HikaShop 1.5.6 is a little bit old. We would recommend you to update your website with the latest version of HikaShop (2.0.0)

Best regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 5 months ago #80446

Ok,... you are wright about that. But I cant upgrade Hikashop because my client has not renewed his subscription, so this is not an option.
Can you please tell me what can be the cause of this problem?

Smedia

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11 years 5 months ago #80546

I don't know. That would require debugging the function sendFile of the file administrator/components/com_hikashop/classes/file.php
However, updating to the latest version will be cheaper and easier than doing that...

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