Pay Affiliate

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11 years 3 months ago #85363

Hi!

I'm trying to pay my affiliates, and even though it says they have earned money, the total comes to $0 when I click on the pay now button, and it wont go through to PyaPal.

Thanks :)

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11 years 3 months ago #85471

Hi,

Can you do screenshot of the problem ? Are you using the latest version ?

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11 years 3 months ago #85528

Hi!

I'm using the latest version, but the Joomla version needs updating. The installation is corrupted, so can't upgrade.

I have attached a screenshot for you.

I can always manually pay them, and then test for the problem once I have moved the site to a fresh Joomla install.

Thanks :)

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11 years 3 months ago #85651

Hi,

Your screenshot says that the payable amount is 0. So it's normal that you can't pay the user.
It means that the sales that you got are not old enough for the option "Minimum delay before paying the affiliate commission" that you set in the Affiliate tab of the configuration so the system dismiss them for now until that period has passed.

The following user(s) said Thank You: Bugger101

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11 years 3 months ago #85716

Of course! Sorry :/

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