Copy Product Not Working In Hika Shop 2.1.3

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10 years 11 months ago #110534

Hello

When I try to copy a product using "COPY" option on top of page, nothing copies. I only get a blank new product entry.




I have Hika Shop 2.1.3 and Joomla 3.0

Any advice appreciated, thanks.

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10 years 11 months ago #110536

Hi there,

We just tried and it works on our end.
So could you please post a screenshot of your product configuration so we can try to reproduce this?

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10 years 11 months ago #110540

Thanks for the fast response.

Please find screen shots of my product configuration attached.

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10 years 11 months ago #110594

Well I guess we'll need a backend access because we can't reproduce this bug.
Could you please provide us these information by PM?

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10 years 11 months ago #110702

Hi,

Thanks to try to install again HikaShop, it could erase the problem.

Else, if it still doesn't work, thanks to give us a ftp and a phpMyAdmin access.

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10 years 11 months ago #110728

Will this erase all my products and Hika shop settings?

If so I would rather PM you my FTP and phpMyAdmin information.

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10 years 11 months ago #110732

No it will not erase your products and your settings.
But making a backup is always better.

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10 years 11 months ago #111343

I am having the identical problem. I just upgraded to 2.1.3 Essential, running on Joomla 1.5.26.

When I copy a product, it creates a new product with the Code something like "_copy1215276282". But there is no other information contained in the product listing.

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10 years 11 months ago #111344

I've attached a screenshot of the products page. You can see that I've tried to copy three different products, and the banner says that it is "Successfully Saved". Each copy has only a code, but contains no other information.

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Last edit: 10 years 11 months ago by borisgoodenough.

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10 years 11 months ago #111352

The issue was found and fixed on our end. It will in next version which will be released during the weekend if all goes well.
If you want a pre version, you can request it via our contact form. Please include a link to this thread in that case in your message.

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10 years 11 months ago #111360

Thanks, Nicolas. Can wait until the next version.

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10 years 11 months ago #111437

We just released it.

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