Payment method that keeps buyers on my site

  • Posts: 102
  • Thank you received: 0
11 years 7 months ago #135939

I have latest version of HikaShop Business. I tried to find a solution to this about a year ago, but could not fine one that works for me, so I'm wondering if anything has changed. I loose a fair amount of sales because my shopping cart is currently set up to take people to PayPal to actually pay for their order. A year ago, I looked at the options that allowed them to stay on my site to pay for the order, but because I didn't make enough yearly sales, it was not cost feasible. At the time, PayPal had an option for doing this, but this was not integrated into HikaShop yet.

So, here is my question, is there a good option, for an USA company, that only has around $1000 to $1500 in yearly sales, to use HikaShop in a cost-feasible way, that keeps the buyer on my website throughout the entire buying process?

Brad

Sunday School Teacher Training
www.m2820.com

Please Log in or Create an account to join the conversation.

  • Posts: 84155
  • Thank you received: 13652
  • MODERATOR
11 years 7 months ago #135944

Hi,

I can't answer to that as it depends on the rates that you negotiate with the payment platform that you want to use. On our end we have several payment gateways integration which offer that possibility. The two most used are:
PayPal Pro
Authorize.net in AIM mode

Please Log in or Create an account to join the conversation.

  • Posts: 102
  • Thank you received: 0
11 years 7 months ago #135945

So, I guess nothing has changed on the side of it. The PayPal Pro is $30/month and the authorized net is not a good solution unless you're selling multiple thousand a year. So, at this point, it doesn't look like HikaShop is a good solution for me since my sales are $1000-1500 per year.

Are you planning on creating a plugin that allows users to use PayPal Advanced?

Brad

Sunday School Teacher Training
www.m2820.com

Please Log in or Create an account to join the conversation.

  • Posts: 84155
  • Thank you received: 13652
  • MODERATOR
11 years 7 months ago #135948

We actually created one for PayPal Adaptive API which can do basically the same thing as PayPal Advanced but can also do a lot of other things.
You might want to check it out in HikaMarket.
PayPal Advanced is still on our todo list. Please understand that we can't develop all the payment plugins in the world in a whim. It takes a lot of time and we're not slaking off... Last release, we added 20 additional new ones. The problem is more with PayPal creating tens of APIs, all of them being different and not compatible between one another... We already have 4 payment plugins just for PayPal (Standard, Pro, Recurring and Adaptive)...

How about you contact other payment gateways ? With the dozens we support, there must be one which does what you want already in the list.

Please Log in or Create an account to join the conversation.

  • Posts: 102
  • Thank you received: 0
11 years 7 months ago #135951

Here's what would be REALLY HELPFUL!!! I realize you put a lot of time into creating the plugins, but it is very difficult for us, the end-users, to know which ones to pick. It takes an hour or two per company to figure out if they are going to be too expensive for what I need. When I checked a year ago, PayPal seemed to be the best one for my purposes, but I may have missed a few or not fully understood all of them.

So, here's what would be helpful, obviously, you spend a great deal of time figuring out which plugin to develop next. You have done all the research to add the best plugins to fill current gaps in what you offer. It would be really helpful if you could share that information in an organized way. For example, if you had a comparative chart for them so the end user could determine which one would be best for his uses. Even if it was broad like, here are the plugins that only work in the USA, or Germany, etc. Here are the plugins that cost more than $500/yr to use, and here are the ones that are more than $1000. Even broad categories would allow me to quickly identify the 4 or 5 that will work for me. But I will never have 2 weeks free so that I can call each company and determine which one is best. If I designed ecommerce sites for a living, I would already know the answer to this, but since I only operate my own site, it takes a lot of work to research this. Time I just don't have.

Does that make sense?

Brad

Sunday School Teacher Training
www.m2820.com

Please Log in or Create an account to join the conversation.

  • Posts: 84155
  • Thank you received: 13652
  • MODERATOR
11 years 7 months ago #135955

The thing is that we don't know all that and we can't provide a chart of things we don't know.
For example, for our bank's payment method, the fees can go from 50€ setup+20€ monthly+2.5% and 0.5€ per payment to 0€ setup+0€ per month+0.5% per payment based on how you negotiate with them. It's just not useful to you since what you want is what they are gonna charge you and you can only know that by talking with them.

Regarding the list of countries, we already did that since a few versions. When you create a new payment method in the backend, you get the whole list of the payment plugins installed, with one column per currency published and for each payment method if it supports the currency or not. So if it supports USD, it means that your can use it in the USA.

Please Log in or Create an account to join the conversation.

  • Posts: 102
  • Thank you received: 0
11 years 7 months ago #135964

That makes sense. OK, thank you.

Brad

Sunday School Teacher Training
www.m2820.com

Please Log in or Create an account to join the conversation.

  • Posts: 102
  • Thank you received: 0
11 years 7 months ago #136938

1. So, if I use the PayPal Adaptive plugin, are you saying that the customer will stay on my site when paying with a credit card? The problem is, when they are transferred to the PayPal site, they many of them abandon the shopping cart. I need it to look like they remain on my site and are not using PayPal.

2. If the PayPal Adaptive plugin does this, do I have to do anything special to set it up to work that way?

3. If I switch plugins, will all my previous data remain (i.e., customer information, invoices, etc.)? Do you have documentation on how to switch plugins?

Brad

Sunday School Teacher Training
www.m2820.com

Please Log in or Create an account to join the conversation.

  • Posts: 13201
  • Thank you received: 2322
11 years 7 months ago #136962

Hi,

Yes in the paypal adaptive options you have to select the popup (iframe) mode, by this way the customers will stay on your website and process the payment in a popup.

You can switch plugin without doing anything, all the previous payments are stored in the orders, not in the plugin.
So you will not lose anything.

Please Log in or Create an account to join the conversation.

  • Posts: 102
  • Thank you received: 0
11 years 1 month ago #159681

Hello again, reviving an old thread here. I have been using the standard Paypal plugin as I haven't had time to update my site. My license for Hikashop Business has expired, however I see in the change notes that a plugin for Paypal Advanced has been developed. This plugin will allow users to stay on my site while paying for their order, correct? I just wanted to be clear before renewing my license.

Brad

Sunday School Teacher Training
www.m2820.com

Please Log in or Create an account to join the conversation.

  • Posts: 84155
  • Thank you received: 13652
  • MODERATOR
11 years 1 month ago #159687

Hi,

The iframe mode of the payment advanced payment plugin will allow for that yes.

Please Log in or Create an account to join the conversation.

  • Posts: 102
  • Thank you received: 0
11 years 1 month ago #159778

Got it. I was also wondering two things about the Paypal Adaptive plugin:

1. Can I use it with the Business version of HikaShop? If so, how do I install it? I could not find it with all the other payment options. Does it have a specific name or is it included inside one of the other paypal options?

2. Does the paypal adaptive plugin also use the iframe like the Paypal Advanced plugin? Why would I use one over the other?

Brad

Sunday School Teacher Training
www.m2820.com

Please Log in or Create an account to join the conversation.

  • Posts: 84155
  • Thank you received: 13652
  • MODERATOR
11 years 1 month ago #159779

1. The PayPal advanced plugin is installed by default with all the editions if you have the latest version of HikaShop.
Go in the menu System>Payment methods, click on the "new" button and select the PayPal advanced plugin to configure it.
For PayPal Adaptive, this plugin is used mainly for multivendor systems and thus is included in HikaMarket. When you install HikaMarket, it will add that payment method in HikaShop automatically.

2. No. It has a popup mode which is a bit different. The PayPal Adaptive requires a specific PayPal account authorization as it is used usually for multivendor websites where the customer payment is cut for each vendor of the order of the customer and sent to their PayPal account automatically. But it can also be used as a normal payment method too.
It's two different offers of PayPal with different prices and a different integration needed. If you need more information on each offering, I would recommend to contact PayPal themselves. They know their stuff better than us :)

Please Log in or Create an account to join the conversation.

Time to create page: 0.082 seconds
Powered by Kunena Forum