UTF8 import... å ä ö not working

  • Posts: 81591
  • Thank you received: 13079
  • MODERATOR
7 years 9 months ago #245381

Hi,

Unfortunately, I'm not able to reproduce the problem.
Did you select the UTF8 charset for the CSV import ?

Please Log in or Create an account to join the conversation.

  • Posts: 260
  • Thank you received: 25
7 years 9 months ago #245443

Hi Nicolas... that might be it.

I have never used that option, just had it at default. :oops:

I will let you know on the next import.

Sorry for the bother (most likely) and thanks for the great support as always.

Simon

Don't look at what is and ask 'why?'; look at what isn't and ask 'Why Not!'

Please Log in or Create an account to join the conversation.

  • Posts: 101
  • Thank you received: 2
7 years 4 months ago #258056

Hello Nicolas !
If the user or visitor wants to download the price at cvs or xls , you need to force it to encode in notepad++ or to put additional applications to utf8 encoding properly displayed ?
It is not professional for such a component such as hikashop!
Most of our users have Excel and have a problem with encoding.
You can't fix this little thing or don't want?

Please Log in or Create an account to join the conversation.

  • Posts: 260
  • Thank you received: 25
7 years 4 months ago #258091

You could use Open Office (Calc) to seamlessly import/export with the utf8 - works pretty-much the same of Excel.

If you really need/prefer excel, copy and paste over (and back to calc)

Hikashop is a great product, and the utf-8 issue is not unique to Hikashop and is experienced in other web components and cross other CMS.

I have used Hikashop for many years and found the component, and those people behind it VERY professional; so the assertion they are otherwise is not accurate.

PS... my import issue has been resolved Nicolas... it was operator error in that I had not selected the UTF-8 at the import stage ;)

Don't look at what is and ask 'why?'; look at what isn't and ask 'Why Not!'

Please Log in or Create an account to join the conversation.

  • Posts: 101
  • Thank you received: 2
7 years 4 months ago #258094

Why would someone put an extra app, when for example my competitor normally the file with the price list open in Excel. Minus the potential buyers - the third part! This is not serious.

Please Log in or Create an account to join the conversation.

  • Posts: 81591
  • Thank you received: 13079
  • MODERATOR
7 years 4 months ago #258058

Hi,

You don't need to use notepad++ or any additional application.
HikaShop provides CSV files by default in UTF8 which can be opened properly with any excel-like application and display properly there. UTF8 is the only encoding which supports all the existing characters of all the languages. So that's the encoding that most software use to export/import data so that it can be displayed properly everywhere. It would actually be impossible to export orders with both arabic and japanese names with any other encoding for example.
It's the same with web pages, most of them use UTF8 for the same reasons.
If you have a problem when you try to display the CSV from HikaShop in Excel, the problem is not with HikaShop. It's because you're trying to open the CSV file with another encoding than UTF8.
Here is a tutorial to open a CSV in UTF8 with Excel if you have issues with encoding:
www.itg.ias.edu/content/how-import-csv-f...character-encoding-0

Please Log in or Create an account to join the conversation.

Time to create page: 0.076 seconds
Powered by Kunena Forum