Billing/Shipping address issues

  • Posts: 4
  • Thank you received: 0
11 years 2 months ago #157053

-- url of the page with the problem -- : giggledam.com/summer
-- HikaShop version -- : 2.3.1
-- Joomla version -- : 2.5.14
-- PHP version -- : 5.3.28

When I try to add/edit an address in the checkout screen it immediately kicks me to the paypal screen before letting me hit the confirm button. Any idea why this is happening?

Thanks!

Please Log in or Create an account to join the conversation.

  • Posts: 13201
  • Thank you received: 2322
11 years 2 months ago #157076

Hi,

In Configuration > Checkout > Shipping & Payment, thanks to disable the option "Auto submit shipping and payment methods selection".

Please Log in or Create an account to join the conversation.

  • Posts: 4
  • Thank you received: 0
11 years 2 months ago #157480

I have changed the configuration as per your suggestion and I still have the same issue...

Please advise.

Thanks!!!

Please Log in or Create an account to join the conversation.

  • Posts: 13201
  • Thank you received: 2322
11 years 2 months ago #157507

Hi,

For the option "Auto select default shipping and payment methods " thanks to select "Only if only one is available.
This way, when clicking on next it will let the customer on the same page until he check a value for the shipping method.

Please Log in or Create an account to join the conversation.

Time to create page: 0.079 seconds
Powered by Kunena Forum