Guest checkout with downloadable products

Hi,

I can't give you any step by step as this is already automatic. There is even no option to deactivate it.
The only think I can think of is that you were using an old version of HikaShop where you had customized the notification emails via the menu Display>Emails and then updated to the latest version and thus your emails still use the old emails code which doesn't support that capability.
In that case, removing the customization of the emails via the menu Display>Emails should fix the problem.

Hi,

I have to admit that I don't know why this problem will come from HikaMarket. I have checked with Nicolas and HikaMarket does not load the "customer" in the order object.
So I think that a plugin load the order customer using the current logged user, and does not use the "order user id".

Could you please edit the file "administrator/components/com_hikashop/classes/order.php" and replace

		if(empty($order->customer)) {
			$userClass = hikashop_get('class.user');
			$order->customer = $userClass->get($order->order_user_id);
		}
		$this->orderNumber($order);

		if(empty($order->customer) || @$order->customer->user_id != $order->order_user_id) {
			$userClass = hikashop_get('class.user');
			$order->customer = $userClass->get($order->order_user_id);
		}
		$this->orderNumber($order);

Hi,

There are no link between the vendor fees and the email sent.
In order to understand what is going wrong, I will need more details ; like the links in the emails.
You said that one link is good and the order is not. What is the different between them ?

Without more details, I can just make some speculations and I don't think it is the right way to find the source of the problem.
So we have to investigate and get some details or debug data.

Regards,

Hi,

Thanks for the links.
Because HikaMarket is in the front-end, the Joomla itemid is present. But the menu is an HikaMarket menu and it should contain a joomla group restriction. So when the user try to open the link, Joomla refuse it because the menu itself is restricted.

We will find a better solution for next release but for the moment, you can fix the problem by overriding the order_status_notification preload email.
Replacing

$t .= '<a href="'.hikashop_frontendLink('index.php?option=com_hikashop&ctrl=order&task=download&file_id='.$file->file_id.'&order_id='.$data->order_id.$file_pos.$url_itemid).'">'.$fileName.'</a><br/>';

$t .= '<a href="'.hikashop_frontendLink('index.php?option=com_hikashop&ctrl=order&task=download&file_id='.$file->file_id.'&order_id='.$data->order_id.$file_pos).'">'.$fileName.'</a><br/>';

With the Business edition, you can directly do it via the menu System>Emails.
Otherwise, you would have to edit the file order_status_notification.preload.php in the folder media/com_hikashop/mail

Hi,

Your problem is strange because it is not possible for HikaShop to send a notification email for a subsale.
HikaMarket just forbidden all emails about subsales. So, unless the subsale is not a subsale but a sale, I don't know why this email is send.
That's why I am wondering a lot of things :
- Your HikaMarket version number
- The full and complete emails you received (to whom, from whom, with the images)
- The process you made exactly (because you're not editing the same things in front-end and backend)
- The "mass action" you could have
- The modification you made in HikaShop or HikaMarket
- The content of the table order for the orders you mentioned.

Regards,

Hi,

I guess it would be useful if I could have some credentials to test the problem directly in your website.
With a backend access to check your configuration and a front-end access to edit an order and see the result.
In a second time, a FTP access might be useful if I want to add some debug traces, but in the first time I prefer to check the configuration.

You can use my email "jerome" at hikashop.com.

Regards,

Hi holdsworthdesign,

Please open a new thread.
Your problem is really not the same and we got no useful information about your configuration (version number, real problem, etc).

Regards,

Hi Rokell,

Thanks for the accesses.

If I understand right your process, the email sent from the front-end is sent using the "email" button, it was not the automatic email send by HikaShop when an order status changed.
I was able to reproduce this specific problem. When a vendor want to send an email, his order is loaded so the links are targeted the vendor order, not the parent one (which allow the download, the vendor orders do not).

That's why I update your order_status_notification.preload email with this content

	$oid = $data->order_id;
	if(!empty($data->cart->order_parent_id))
		$oid = $data->cart->order_parent_id;
	$t .= '<a href="'.hikashop_frontendLink('index.php?option=com_hikashop&ctrl=order&task=download&file_id='.$file->file_id.'&order_id='.$oid.$file_pos.$url_itemid).'">'.$fileName.'</a><br/>';

Hi,

The "notify customer" checkbox is only available for the main vendor.
To change the order status of the main order, the order status of the sub orders has to be the same. Otherwise the order status is a mix, so it is difficult to send an order status notification for a partial order status modification.

There are two possibilities.
* We can add an extra option in HikaMarket to send automatically a notification to the customer when the main order status change (so when all sub orders are the same).
* We can let the vendors have the "notify customer" checkbox when you have a vendor limitation in the cart (or when he is the only sub-order).

Regards,