Add to cart options in Products screen not showing

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10 years 11 months ago #165431

-- url of the page with the problem -- : www.wogstechafrica.co.za
-- HikaShop version -- : 2.3.2
-- Joomla version -- : 3.2.3
-- PHP version -- : 4.2.6
-- Browser(s) name and version -- : Google Chrome 36.0.1985.125m
-- Error-message(debug-mod must be tuned on) -- : None

I have setup Hikashop for a new client of mine as he wanted to get Virtuemart and i told him Hikashop is a better Lite weight and easy understandable module to use for him to manage it once its running,I have installed Hikashop before on other clients PC 1 year ago and never battled like how i battle now, i have added categories and products yet when one log in to place an order so it can go to the cart , the cart shows empty and the products don't have any add to cart options..

Do i uninstall it and do it over maybe i skipped a part on pre-installation or is possible to get it fixed within the module now.
Could it also be because he does not have the professional Paid version that the free version does not have the add to cart?
please some advise ;) thank you in advance.

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10 years 11 months ago #165455

Hi,

I' not sure if you're telling us that the problem is that you don't see add to cart buttons, or that after you add the product to the cart and go the checkout, it says that the cart is empty.
If it's the latter, it looks more like a server issue. You can try to change the "session handler" option of the Joomla configuration and see if that helps. Also, make sure you test on another browser with another user account just in case it comes from a user session glitch. If you still have the problem, please provide a link to a product page where we can add to the cart (on all the pages I tried, there was no add to cart button).
If it's the former (the fact that the add to cart buttons don't display), it's either that you turned on the "catalogue mode" option of the configuration, or that you turned off the "show add to cart button" option of the configuration.

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