-- url of the page with the problem -- :
offerings.myartisanweb.com
-- HikaShop version -- : 2.3.2
-- Joomla version -- : 3.3.3
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : None
Hello,
I just successfully imported my products into the website. Everything looks good except for the rings which have a ring size or variant. I've discovered a strange occurrence, the correct ring size variant shows up on the front end of the website but does not show up under characteristics on the backend. I see it in the database as a variant (child to the main product ID) so I decided to do some testing to see why it's not showing up under "characteristics" in the backend. I selected to add the characteristic "Ring Size" then set a quantity in stock for one of the ring sizes manually to see the difference in the database entry. The only difference is the quantity. For the imported variant, it shows a quantity of -1 and for the manually added variant characteristic it showed a positive number, in this case 1 which I set it to.
It's almost as if the import isn't telling the product to add the characteristic "Ring Size".
I've attached the Ring spreadsheet so you could take a look and let me know what I've done wrong.
Getting close!
Dawn