Installation configuration

Hi,

1. It's related to the configuration of your "related" product listing module.
There is an option to display the link to the product page or not.

2. It's related to your HikaShop configuration.
You can select the default product page layout.

3. It's related to your HikaShop configuration.
You can select how you want the price are displayed (with tax, without tax, both..)

4. You can create new HikaShop product listing modules and select the option you need for your specification ; like a category filter, a sorting on the most viewed, etc

5. You have to specify weight on your products if you want that the UPS shipping plugin process the shipping price.
The plugin also require some information like a valid user shipping address (or a compatible country) and other different elements.
But without any more detail about your UPS plugin configuration, it will be difficult to tell you if you missed something or if you have a too restricted restriction.

Regards,

Hi,

2. The "tab" layout display twice the description.
The first description (not in the tab) is the mini-description ; it stops the description content at the "read more" element.
If you're not using the "read more" element, you will see twice the exact same content.
At this moment the best will be to override the view "show_tabular" in order to not display the description above the tabs.
www.hikashop.com/support/support/documen...ize-the-display.html

5. Like I said in my previous message, we will require more details about your UPS plugin configuration ; a screenshot of your configuration (you can remove/hide the credentials), also of a screenshot during your checkout in order to have more details about the content you used (product, address, etc).

Regards,

Hi,

Thanks but some very important information are still missing.

You have to specify weight on your products if you want that the UPS shipping plugin process the shipping price.

We have to know the full configuration of your UPS plugin and we have to be sure that you have specified weights and sizes for all of your products, otherwise, the UPS plugin won't work, as I said before.

Regards,

Hi,

1. Please provide a screenshot of the screen in the menu System>Taxes of HikaShop so that we can see how you configured your taxes and make sure that you turned off the "show taxes prices" option of the configuration so that it only displays the taxes on the checkout after the user has entered his address.

2. Where do you get random products on that page ? I don't see any problem. Please provide a screenshot.

3. Please check the "layout on product page" option of the product and the category. One of them must have been set to something else than tabular.

Hi,

1. and 2. Please provide a screenshot of the screen in the menu System>Taxes of HikaShop so that we can see how you configured your taxes. What you provided is a screenshot of the taxes section of the Main tab of the configuration of HikaShop which is something else than what I asked for.

3. These are not random. These are the products of the categories. They are displayed there because in the options of your products listing module (that you can find when editing it (id 141) via the menu Display>Content modules), you have the "sub element filter" option set to "all sub elements" instead of "direct sub elements" so it is displaying the products of all the levels of categories below the current category instead of just the products directly below the current category.

Hi,

1. The settings of your tax rules look all fine. Please make sure that you selected the "default tax category" in your products "tax category" option or the tax rule will be ignored.

2. Turn off the "recently viewed" option of your module.

Hi,

2. He was talking about the screenshot named "4" in your previous post.
Even if the option is set to "inherit", Nicolas recommend you to set it to "no".
But I made some test and I don't see any random image. It's the product listing and the image I got in my browser are the exact same content as you made in your screenshot. So it's not random at all ; that's why I do not understand your question (and I do not understand the answer of Nicolas too).
Well, it's my point of view.

1. Well, let's reformulate what Nicolas wrote.

Please make sure that you selected the "default tax category" in your products "tax category" option or the tax rule will be ignored.

When you create or edit a product, you can select a tax category.
If the product have the tax category set to "none", it will mean that the product won't have any tax applied.
So you have to check that your products are right using the tax category named "default tax category".

See "product tax category" here :
www.hikashop.com/support/support/documen...r-documentation.html

Regards,

Hi,

It's simple settings configuration. Telling you the same by phone won't help and we don't have phone support anyway.
Please provide a backend access and we can look at your settings and fix them for you.
www.hikashop.com/support/contact-us.html
Please also provide a link to this thread in your contact request so that we know why you're sending your credentials.