Additional information

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10 years 11 months ago #171096

-- url of the page with the problem -- : www.ilmioalbumdinozze.it
-- HikaShop version -- : HikaShop [1405171505]
-- Joomla version -- : 3
-- PHP version -- : 5
-- Browser(s) name and version -- : firefox

Good Morning,
how do I get in the cart field "Additional information" as in the attached image?

Thanks.

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10 years 11 months ago #171134

Hi,

You have to create custom fields in the "order " table via the menu Display > Custom fields, this way the "additional informations" part will be displayed.

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10 years 11 months ago #171155

I tried that but it does not work, where am I wrong.

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10 years 11 months ago #171156

Hi,

The order custom fields are displayed in the checkout thanks to the step called "fields".
If this step element is not in your checkout workflow, the order custom fields won't be displayed to your customer.

Please check your checkout workflow configuration for that element.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 11 months ago #171166

Excuse the ignorance ... but what should I write in the field

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10 years 11 months ago #171168

Hi,

For that, we have a documentation
www.hikashop.com/support/support/documen...ml#checkout_checkout

Regards,

PS : you can activate the "Advanced checkout workflow edition" ; it should be better.

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 11 months ago #171221

Thank you, truly, I read it but I did not understand much ...

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10 years 11 months ago #171264

Hello,
Can you activate the "Advanced checkout workflow edition" option of the page "Hikashop->System->Configuration->Checkout" and make sure that the "fields" action is correctly added on your checkout workflow ?

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