Some products prices in inventory are not updated

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10 years 11 months ago #171174

-- HikaShop version -- : HikaShop Business 2.2.0
-- Joomla version -- : Joomla! 2.5.14
-- Browser(s) name and version -- : Google chrome
-- Error-message(debug-mod must be tuned on) -- : Some products prices in inventory are not updated by mass action(update price by 15%)

Some products prices are not updated in my hikashop inventory

I have Applied mass action in my hikashop to update my products price by 15% but some of my products prices are not updated.
Also product variants prices didn't update.

Settings I have used :
Data -product

Actions :

Update the values
then :
price_value=OPERATION price.price_value*1.15

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10 years 11 months ago #171177

Hi,

Could you give us more informations about the not updated prices ?
Does the products have options ? Does the variants have a price ?

Are you using a filtering in the mass action ? Anything special ?

I am actually not able to reproduce the issue on my end.

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10 years 11 months ago #171329

Hi xavier
thanks for the reply

yes products has options and variants have price

mainly product prices are updated when i apply massaction rule but rule doesn't apply on variants and option prices they remain same

and i'm not using a filter in the mass action

Also i didn't want action to apply on gift cards but it is applying on them too.


thanks

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  • MODERATOR
10 years 11 months ago #171333

Hi,

It's probably because you have more than 500 products/variants and that you didn't change the "value/limit" fields of your mass action. These fields limit the quantity of the products/variants to be updated (because updating too many of them at the same time would make the mass action crash in the middle because of the restrictions in place on most hosting plans) to the first 500 elements. Change the value of these fields in order to update the rest of the elements.
For example, if you have 2000 products/variants, set a value to 500 and a limit at 1500 in order to start after the 500 you already processed and do the next 1500 elements.

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