Migration from hikashop starter to business

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10 years 10 months ago #172744

-- Joomla version -- : 3.3.4
-- PHP version -- : 3.5.8.2
-- Browser(s) name and version -- : safari 6.1.6

I run hikashop starter on a "in construction" website and just purchase business version. i've proceed installation with joomla installer but i see no confirmation message of the installation and version on my website still version Starter 2.2.3

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10 years 10 months ago #172763

Hi,

Thanks to try to install it again over the current version.
Could you set the error reporting level to "maximum" in order to see if there is no error messages displayed when installing ?

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10 years 10 months ago #172846

How many time i'm suppose to try to install!!!???? already try at least 5 or 6 times!!!!
Anyway i was thinking perhaps i make critical changes somewhere, so i seteup a new blank site on subdirectory of mine, by quick install on bluehost and same thing!!! Hikashop business package i purchase yesterday do not install and no error message display despite i change settings as per your request.

Thanks

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10 years 10 months ago #172849

Hi,

Maybe the downloaded archive is corrupted, thanks to try to download it again from our website.
And if the zip doesn't work, try the tar.gz, and if it's still not working try to install via FTP.
hikashop.com/support/faq.html#inst

Don't you have too many restrictions on the folders on your server ?

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10 years 10 months ago #172878

I already try both tar & zip….same impossible to instal

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10 years 10 months ago #172883

Hi,

As Xavier said, if classical install does not work, the best solution is to perform an install by FTP
See :
hikashop.com/support/faq.html#inst
Or :
www.hikashop.com/support/support/documen...-to-install.html#ftp

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: Pgva

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10 years 10 months ago #172984

Finally get true using a web disk from my host

Thanks

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