J3.3.4 website broken after update Hika to v2.3.3

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10 years 10 months ago #172793

-- HikaShop version -- : 2.3.3
-- Joomla version -- : 3.3.4

I have just performed Joomla! CMS updates following security release from Joomla!

From: v2.3.3 to v2.3.4

HikaShop 2.3.2. was installed and working normally.

When I updated HikaShop to v2.3.3 following security announcement, both sites were broken.

When the HikaShop extension was disabled via Extension managere then the sites were visible again.

Has anyone else experienced a similar situation following update.

Is there a FIX?

Many thanks,

Ken :(

PS HikaShop currently dissabled at URL supplied and so the website is visible.

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10 years 10 months ago #172800

For me website not broken but all the prices set to free and everything out of stock and my last restore point was from July. Shit

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10 years 10 months ago #172801

Hi,

The security release only contains the patch for the security issue so if you had the previous version already I don't see why that would happen after the update.
We updated all our websites with the latest version and found no issue.

In order to provide a fix we first would need to understand the problem that you have.
Please turn on the "error reporting" and "debug mode" options of the Joomla configuration and activate HikaShop again. Which error do you get on the page in that case ?

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10 years 10 months ago #172805

I´ve restored my July version and the update to last hika, no problem, the problem seems to be with joomla update 3.3.4 that breaks hika

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10 years 10 months ago #172807

@condorazul We also have updated to Joomla 3.3.4 on our website and it didn't change anything for HikaShop or the prices of the products. So I don't know what it could be in your case.

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10 years 10 months ago #172808

Hello
I have the same problem with the update to 2.3.3
on the website when you choose categorie : HIKA_LISTING_LIST_EMPTY

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10 years 10 months ago #172809

Bonjour Nicolas
Je peux vous donner un accès par mp au site en question (j'ai formulé cette demande par le form de contact du site déjà)
Je vous assure qu'il s'agit bien d'un dysfonctionnement suite à la mise à jour

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10 years 10 months ago #172813

wynch4.winchcote.net/

I have re-enabled HikaShop at the above URL.

The site was still not visible after doing so BUT when enabled Debug Mode the site did function.

See for yourself at the above URL.

No idea why will not work when Debug disabled.

Ken

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10 years 10 months ago #172818

Here what i see about hikashop when "Débogage système" is active (erreur 500!) :
hikashopController->execute()
- www/components/com_hikashop/hikashop.php:77
- www/administrator/components/com_hikashop/helpers/helper.php:1447
hikashopController->listing()
-www/libraries/joomla/application/component/controller.php:236
hikashopController->display()
-www/administrator/components/com_hikashop/helpers/helper.php:1199
hikashopView->display()
- www/components/com_hikashop/views/category/view.html.php:25
JView->display()
- www/administrator/components/com_hikashop/helpers/helper.php:1667
JModuleHelper->renderModule()
- www/components/com_hikashop/views/category/tmpl/listing.php:106
hikashop_getLayout()
- www/modules/mod_hikashop/mod_hikashop.php:51
CategoryViewCategory->display()
- www/administrator/components/com_hikashop/helpers/helper.php:728
hikashopView->display()
- www/components/com_hikashop/views/category/view.html.php:25
JView->loadTemplate()
- www/components/com_hikashop/views/category/tmpl/listing.php:97
CategoryViewCategory->getLink()
- www/components/com_hikashop/views/category/tmpl/listing_list.php:63
hikashop_contentLink()
- www/components/com_hikashop/views/category/view.html.php:450
hikashopMenusClass->loadAMenuItemId()
- www/administrator/components/com_hikashop/helpers/helper.php:894
JDatabaseMySQL->loadResultArray()
- www/administrator/components/com_hikashop/classes/menus.php:179

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10 years 10 months ago #172822

@Akou I got your email and I'm going to look at your issue right now by email.

@wynchcote well, then I really don't see why you would have the problem. Maybe some caching which would be deactivated with the debug mdoe activated or something ?

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10 years 10 months ago #172826

merci Nicolas
je suis dispo si besoin d'infos ou d'un autre type d'accès

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10 years 10 months ago #172852

Hi Nicolas,

I have restored the backup taken of one of my Joomla! 3.3.3 websites using HikaShop 2.3.2.

I have NOT updated the CMS but have updated HikaShop to 2.3.3.

The experience is the same after update as it was for the update after upgrading the CMS to 3.3.4.

This surely means the issue is HikaShop and not Joomla!

The website is not visible unless Debug is enabled. This is enabled - see link below.

When Debug is enabled the site is visible and HikaShop modules are visible in positions (eg sidebar) but none of the HikaShop navigation is working - all HikaShop meenu links results in Error 404.

wynch2.winchcote.net

Thanks for your time taking a look at this.

Ken :)

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10 years 10 months ago #172859

Hi,

Please see a patch for Joomla 3.3.4 problem
www.hikashop.com/forum/orders-management...r-update.html#172850

It might also solve your issues.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: PolishedGeek

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10 years 10 months ago #172860

Just checked the HikaShop update on a Joomla! 2.5.25 website using HikaShop 2.3.2.

Exactly the same result - HikaShop only works when Debug is activated!

See Debug and Error Reporting here:

wynchcotewebsites.com

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10 years 10 months ago #172865

Yes, that did the trick Jerome.

Merci beaucoup!

Ken :)

Last edit: 10 years 10 months ago by wynchcote.

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