Fatal error message in checkout

  • Posts: 18
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10 years 10 months ago #175027

-- url of the page with the problem -- : www.pramhandwarmers.co.uk
-- HikaShop version -- : latest
-- Joomla version -- : latest
-- Browser(s) name and version -- : Chrome
-- Error-message(debug-mod must be tuned on) -- : Fatal error: Class 'JMail' not found in /home/pramhand/public_html/libraries/joomla/factory.php on line 669

HI,

I moved hosting and I also discontinue SSL on my website.
The website works well and par from when I proceed in checkout and I choose Paupal or WorldPay I get a:

Fatal error: Class 'JMail' not found in /home/pramhand/public_html/libraries/joomla/factory.php on line 669

It seems like that the checkout is redirecting to HTTPS. However there is no SSL installed any more??

I unchecked Force to SSl on Joomla and force to SSL in Hikashop Checkout Conf.

This is a live site. Thank you for your help.
Regards

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10 years 10 months ago #175037

Hi,

This is a Joomla error and is not related to HikaShop and we won't be able to help much.
Two possible causes I could find:
Some files are missing on your Joomla:
www.phoca.cz/forum/viewtopic.php?f=31&t=21737
Some Joomla files have been extracted with a wrong charset:
www.kunena.org/forum/139-K-15-Support-Ar...found-in-on-line-601
So I would recommend to check these first and to look on the joomla.org forum for help on that issue if these don't help.

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