Resend order confirmation email

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10 years 10 months ago #176042

-- HikaShop version -- : 2.3.3
-- Joomla version -- : 3.3.3
-- PHP version -- : 5.4

Hi Hikashop

I have some customers, not many, but still enough to make it a problem, that are not receiving the order confirmation email, but have received the order creation notification email.

Can I resend this order confirmation email manually?

Notice: This is not a problem due to server hosting, lack of payment or other irregularities.

Best regards

Carsten

Last edit: 10 years 9 months ago by kontakt@friesbureau.dk.

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10 years 9 months ago #176044

Hi,

In the backend of HikaShop, you can use the button "mail" while editing an order.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: kontakt@friesbureau.dk

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