HIKASHOP wont add tax on product...

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10 years 9 months ago #177215

-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.4.34
-- Browser(s) name and version -- : Chrome 38.0.2125.104
-- Error-message(debug-mod must be tuned on) -- : Hi
Few questions:
1)
I have created a manage tax for Denmark 25%. When someone from Denmark buys this 25 % is not added, why?
2)
On products, 'price with tax' is updated when 'price' is entered. I don't understand why because tax depends on where the buyer resides or ships. Basicaly I want to create only one product, and display all prices without tax, but if a buyer is from Denmark 25% tax should be calculated.
Thanks
Jesper

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10 years 9 months ago #177218

Hi,

The tax is added to the price based on the current location of the user.
So the system first look at your current user's address, and if not has yet been entered, it uses the zone selected in the "main tax zone" option of the HikaShop configuration.
It's the same for the backend and the frontend.
So if you see the tax in the backend, it means that either the address of your user is in denmark, or that the main tax zone option is set to denmark.
And for the frontend, it's the same way around.
So I recommend that you check the address of your test user account and backend user account and that option of the configuration.

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10 years 9 months ago #177317

Thanks :-)

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