Voucher and shipping

-- url of the page with the problem -- : www.holz-schnapper.de
-- HikaShop version -- : HikaShop Business 2.3.4
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.4.30
-- Browser(s) name and version -- : Firefox 33

I habe free shipping if carts value is 15 euro

but if i have a voucher worth 15 euro the shipping method is not free anymore?

how can i do this?

thx

the reason seems to that my goods have no weight

but they have lenght and height.

is it necessary to have the weight entered in the products?

if yes, is it possible to remove the weight from the frontend.

thx

Hello,
The solution will probably just be to set the "Include virtual products price" option of your shipping configuration page to NO.

Hello i did.

but i need also to add a weight to my products.

lenght and widht only does not work

Yes, so that your products won't be considered as virtual products.