Error 500 "Internal Server Error"

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10 years 6 months ago #191308

-- url of the page with the problem -- : http://xn--74-6kchkgim2bkjb7c.xn--p1ai/index.php/shop/
-- HikaShop version -- : 2.3.2
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.2
-- Error-message(debug-mod must be tuned on) -- : Uncaught ReferenceError: hikashop_ratings is not defined

Error 500 "Internal Server Error"

hi. I have a Joomla template: "all in one" with the established Hikashop 3.2.3. Everything worked fine, but after upgrading to version 3.2.5 began to appear frequently error : Error 500 "Internal Server Error". Pictures of goods no longer appear in the slider. The browser will come out the following: Uncaught ReferenceError: hikashop_ratings is not defined and points to the code:

var rating = new hikashop_ratings (document.getElementById ('select_id_3266_hikashop_category_information_module_238'), {

Disable the display of the rating, other op, but to no avail. Likely to conflict jquery. Now restored version 2.3.3. How to solve the problem?

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10 years 6 months ago #191322

Hi,

1/ Activate the Joomla debug mode in order to get the PHP error message.
Updating HikaShop can be also a good solution to fix the issue.

2/ We do not have any reference of "hikashop_ratings" in HikaShop 2.3.5 ; best (once again) will be to update.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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