Redirect Paypal

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10 years 5 months ago #194042

-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.5
-- Browser(s) name and version -- : Crome last version

I have a serious problem with your payments with paypal standard. In order completed the customer who chose to pay with PayPal will be directed to the order page completed successfully, without being directed to the page of paypal to make the payment. This does not always happen but about 1 time out of 5. When this happens I get an order created but not confirmed yet because unpaid, as if he had been chosen to pay by bank transfer.
I can write in Italian? or is it a problem? I fear that the translation of google is not attinenete to my request.

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10 years 5 months ago #194068

Hello,
1.
I just tested it on your website and it worked fine when I selected the PayPal payment method.
2.
It will be better if you speak English so that we can understand it (we don't speak Italian sorry).

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10 years 5 months ago #194281

I specified that it does not always happen, but unfortunately, you can not understand what could be the problem?

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10 years 5 months ago #194286

If I don't have more information and if I can't reproduce your issue, I won't be able to know from what your issue is coming.

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10 years 5 months ago #194531

I have done a bit of testing and once it happened to me that I said that the number paypal invoice had already been paid, the order has been created but the state was yet to be verified, but as a user I received the order as paid with paypal. then I can not understand how when you confirm the payment with paypal before being redirected to the page you break down the modules but not always does.

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10 years 2 months ago #202311

Hello,
Sorry for the late reply, do you still have that issue on your checkout workflow ? If yes, can you download the last Hikashop version through our website, install it and see if it fixed your issue ?
Thanks.

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