Issue in "mini cart" causing memory drain -SOLVED

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.1

Hi there,

I have isolated an issue which has been causing page load problems on all my sites. I believe this problem came with the last update of Hikashop and is related to the mini cart. On any page that the mini cart is displayed, that page has 20-30 second page load times (usually they are 2-4 seconds). My hosting company has also confirmed that my pages are stalling due to the "com_hikashop" component.

The mini cart module is requesting far more memory than my shared hosting permits, which I believe must be down to an error in code. I have tested this on 5 sites and it is 100% an issue with the mini cart. If I disable the mini cart the pages load fine.

Here is the part where my hosting said there is a memory drainage:

open("/home/xxxxxxxxxxx/public_html/administrator/components/com_hikashop/classes/user.php", O_RDONLY) = 6
poll([{fd=4, events=POLLIN|POLLPRI}], 1, 0) = 0 (Timeout)
write(4, "\r\5\0\0\3UPDATE `or7wa_session`\nSET "..., 1297) = 1297
read(4, "0\0\0\1\0\1\0\2\0\0\0(Rows matched: 1 Cha"..., 16384) = 52
write(1, "\nFatal error: Allowed memory siz"..., 194
Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 28112 bytes) in /home/xxxxxxxxx/public_html/administrator/components/com_hikashop/helpers/helper.php on line 1046


If you go to the home page of the URL I attached in this post you will see it loads with no issues. Then try and navigate to any other page (all other pages have the mini cart installed). You will see the issue.
UPDATE I have removed the mini cart from all pages except the shop pages and the contact page.

Hi,

Could you give us the lines 1045 - 1046 - 1047 of the file "/home/xxxxxxxxx/public_html/administrator/components/com_hikashop/helpers/helper.php" in order to have more informations ?

I don't think it is related on the mini cart, the mini cart use the same view than the common cart but with some php conditions.
And in the file helpers/helper.php it is not really related on the cart too

ps: when browsing your website, the pages without the cart takes as many time to load than the pages with it, about 10 seconds.

Hi Xavier,

Thank you for the reply. Lines 1043-1047 below:

} else {
$include_file = constant('HIKASHOP_'.strtoupper($group)).$class.'.php';
if(JFile::exists($include_file))
include_once($include_file);
}


I would really appreciate if you can help me with this.

Hi Xavier,

I only have one other site which does not have hikashop loaded and the pages load normally within t 1-2 secs (site on same server, same version of Joomla and has same settings as others). The problem with pages loading seems to be a result of upgrading to Hikashop about a week ago. I cannot think of anything else. If you want me to send you a PM with my other site which does not have Hikashop loaded please tell me.

It really is an issue I need to find a solution on ASAP as the sites are ecommerce. As you know, your quick help here is appreciated.

Hi Xavier,

This issue has been SOLVED. The guilty plugin was Tweet Display Back.
I apologise for pointing the finger of blame at Hikashop. It was unlucky that this problem occurred just when I updated Hikashop and my Hosting also thought it was an issue with your module.

So please accept my apologies and thank you for the support.

Hi Nicolas,

Many thanks for your reply. You might have missed my reply and apology to Xavier earlier in the day, where I explained I had founnd the issue. It was actually down to the "Tweet Display Back" plugin, which was causing all the problems (linking to a website which was down or didn't exist).

Good advise on the memory. I shall ask hosting about that. Thanks again for your tireless support.