Will updating wipe all of my customisations?

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10 years 3 months ago #200130

-- url of the page with the problem -- : 101.0.115.100/~askueand/
-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.3.6
-- PHP version -- : 5
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : no error it's a configuration issue. It doesn't spit out any errors it just doesn't seem to recognize the values in hikashop back end e.g. 'show out of stock' product.

Hi there everyone, I have a question regarding updating. I have so many bugs in the current version of Hikashop I'm using and I was wondering if updating it would wipe all of my e.g. frontend.css, html overrides and display->views. I'm currently running 2.3.1 and I'm worried I'll lose all my customisations if I upgrade but I keep hitting bug after bug.

Hikashop works beautifully in other regards but it's simple things like when something is out of stock and in display out of stock items I have it set to 'yes'. I want it to show the out of stock item not remove it completely. If the quantity is 0 I don't want it to disappear, I just want it to say something like 'out of stock' or 'email when back in stock'.

Any advice on this would be greatly appreciated by everyone.

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10 years 3 months ago #200150

Hi,

If you did your customizations like we recommend (via the Display tab of the HikaShop configuration for CSS, and via the Display>Views menu for the views), you should not loose your changes when you update HikaShop.
Still I would recommend to do a backup before in case something goes wrong, you never know.

Regarding the display of out of stock products, you're looking at the global setting of the HikaShop configuration, but each products listing has its own option which can overrides the behavior of the display of out of stock products for the listing:
take.ms/YxywB
So it's totally possible that it is not a bug, but just that you have that option turned off in your products listing menus/modules and thus the out of stock products won't display in the listings even if the main configuration setting is turned off.

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10 years 3 months ago #200227

Nicolas you are AWESOME. Yes, THAT was exactly what the setting was that needed to be adjusted. Your support is phenomenal thank you so much for such a speedy response. I've been searching all over the forums to get this guy to show up. THANKYOU! :)

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