Woth update, configuration screen stopped working

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  • Hikashop Business
10 years 2 months ago #202736

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 2.24

Hi, I just updated ssyc.org installation to latest version at your request. Checkout seems to work but the configuration screen stopped working altogether. All other screens fortunately appear normal. Please see attachment. I believe you already have admin accesss but I am happy to give it to you again. Before this happened, I had noticed the product thumbnail images had stopped displaying; but for some reason DO display in the full product listing. Your help is greatly appreciated as always. You can access server files directly through the back end; but can also provide that if necessary.
Thnx as always,
-Jim G.

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  • MODERATOR
10 years 2 months ago #202740

Hi,

We don't keep track of the access provided so we don't have access anymore to your website backend.

This screenshot looks like a fatal error.
Simply turn on the "error reporting" and "debug mode" options of the Joomla configuration and look at that page again. You should get an error message at the bottom of the page and that message will allow us to tell you what to do, without even needing a backend access.

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