Popup doesn't display after update

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10 years 1 month ago #207225

-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.3
-- PHP version -- : 5.4
-- Browser(s) name and version -- : Chrome

Hi,

after update to Hikashop 2.5.0, the popup doesn't display anymore on product listing page and on product page.

thanks!

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10 years 1 month ago #207227

Hello,
If you are talking about the "Add to cart" popup, can you check that :
- The option "After a product is added to the cart " is set to "Stay and display a popup notice"
- The option "Use AJAX when possible for add to cart buttons" is set to YES
Thanks.

Last edit: 10 years 1 month ago by Mohamed Thelji.

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10 years 1 month ago #207489

Hi,

it's working now, but only for the product page. For product listing, is not displaying.

thanks!

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10 years 1 month ago #207494

Hi,

I'm getting the popup on your products listing page after adding a product to the cart:
take.ms/GUA1A

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10 years 1 month ago #207735

Hi,

could you please check for a couple of products because sometimes is working and sometimes not, and for some products it's working and for some of them not.

thanks for your time!

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  • MODERATOR
10 years 1 month ago #207766

Hi,

I don't know why but now I get the issue on the listing for all the products and not on the product page.
I see that you apparently activated the "Use AJAX when possible for add to cart buttons" setting but that it is only taken into account on the product page (the page is reloaded on the listing but not on the product page which you click on the add to cart button).

I also see that there is some customization of the code on the listing.
Could you try to temporarily rename the folder templates/YOUR_TEMPLATE/html/com_hikashop/product via FTP in order to deactivate all the modifications that have been done to the files of the product view and see if that helps ?
Maybe the customization done to the view files don't work anymore with the new version or the code of the view is old and needs to be updated to the new version.

The following user(s) said Thank You: info@vesica.org

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