Cannot price multiple variants

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10 years 1 month ago #207426

-- url of the page with the problem -- : initiativeready.com
-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.3
-- Error-message(debug-mod must be tuned on) -- : N/A

When I add a second characteristic to a product, I do not seem to be able to add variants on the variant tab. Am I missing a step to rule?

To reproduce:

  1. ]Add two characteristics and save.
  2. Go to to variants tab.
  3. Click Add Variants: It will show both characteristics,
  4. Place cursor in box. The picklist shows.
  5. Select option and click save.
  6. Nothing appears to happen.


Cheers,
Todd

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10 years 1 month ago #207428

Hi,

I don't understand your issue regarding the topic and the description text.
Can you please provide a screenshot of your issue ? (what you have just before clicking on the "last" "save")

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 1 month ago #207497

Here are two screen\shots. One as I select the variant, the other right after clicking the save save I circled.

The once the issues is fixed, the bigger question is how the implementation to pricing, etc goes as with two variants as there are now three items of precedence.

  1. Parent product data (price, descriptions, etc.)
  2. Variant one data[/li/
  3. Variant two data
Which data is used? With one variant, it is easy. the single variant overrides the parent.


Cheers,
Todd
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10 years 1 month ago #207506

Hi,

You need to select at least a value in each of the characteristics of the product.
So in the "Presentation format" characteristic, you need to select the values for which you want to generate the variants before validating.

We'll add a check for next version to refuse the saving if that's not the case. Thank you for your feedback.

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10 years 1 month ago #207565

Nicolas,
I have tried a series of tests on this and I simply cannot get it to work.
1) If I start with a product that has no characteristics,add two, then edit the variants (selecting two as you suggest) only one is set.
2) If I start with a product that has a variant set and try to add a additional characteristic and select a variant, the variant will not add.
I think there is a bug here.

Cheers,
Todd


Cheers,
Todd

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10 years 1 month ago #207610

Hi,

There is no bug that we know of.
Please provide a backend access to your website with a link to this thread via our contact form and we can do a test.
www.hikashop.com/support/contact-us.html

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10 years 1 month ago #207683

OK, I see what I was doing wrong. I simply did not expect the behavior and the product I was testing on was very simple (only one variant per characteristic) and I did not see the screen change. Sorry for wasting your time.


Cheers,
Todd

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