Disable showing Tax in on card en confirmation mai

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10 years 1 week ago #211081

-- HikaShop version -- : 2.5.0

I use HikaShop to request a quote. I have a website to make the hiring party tents. Customers can place several tents in the cart. But I want not showing the taxes. Now I have it disabled in the configuration but it remains visible at the check-out and confirmationsf mailings sent.
How can I turn off all stating definitively been charged?

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10 years 1 week ago #211086

Hi,

In the HikaShop configuration, you have the "show taxed prices" setting to control that.
If you set it to "no tax", the product prices on the checkout and emails will be displayed without tax and only the tax line between the subtotal and the total will display.
If you want to remove that line too, then it means that you don't have taxes anywhere, and in that case, you can simply remove all your tax rules in the menu System>Taxes since they won't be used at all.

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10 years 1 day ago #211830

i am sorry, but i have set everywhere "No tax" but it's still showing.

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10 years 18 hours ago #211868

Please provide a link to the shop and a backend access so that we can check on the issue
www.hikashop.com/support/contact-us.html

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10 years 17 hours ago #211886

I send you the link and access

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10 years 5 hours ago #211958

Hi,

I do see the product prices without the taxes on your order notifications on your website:
take.ms/0whHG
So it seems to be working just fine. Maybe I didn't understand what you want ? In that case, could you provide screenshots of the problem and what you want so that we can understand the issue ?

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10 years 5 hours ago #211971

True, the products, I can turn off the load.
But the total at the checkout stands still (Card module)

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Last edit: 10 years 5 hours ago by Webteur.

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9 years 11 months ago #211988

If you want to remove that line too, then it means that you don't have taxes anywhere, and in that case, you can simply remove or disable all your tax rules in the menu System>Taxes since they won't be used at all.

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