Product not found

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10 years 4 days ago #211603

-- url of the page with the problem -- : www.georld.com/index.php/store/category/sm
-- HikaShop version -- : Latest
-- Error-message(debug-mod must be tuned on) -- : Product not found

Hello,

This is the first time I encounter this problem!
I have published about 100 products with no problem at all and now I get this product not found error.
At first the product seemed fine,but after changing a few parameters like price and product text,the product does not appear for some reason.
This is regarding the product ''rough Opal'' and can be found here : www.georld.com/index.php/store/category/sm
Any ideas?

Also is it possible to upload short clips in the ''upload files'' section ? I did try to upload one and it did succesfuly got uploaded but it does not appear in the product.

Last edit: 10 years 4 days ago by Geor.

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10 years 3 days ago #211606

Hi,

Please check your "Force canonical URLs on listings" setting and also the "canonical" configured for your products.
www.hikashop.com/support/support/documen...ig.html#features_sef

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: Geor

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  • Posts: 78
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10 years 3 days ago #211650

Thank you for that!

You didn't answer my second question :
''Also is it possible to upload short clips in the ''upload files'' section ? I did try to upload one and it did succesfuly got uploaded but it does not appear in the product.''

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  • Posts: 26264
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  • MODERATOR
10 years 2 days ago #211657

Hi,

For the product file ; you have "free" and "non free" files.
Free one are display in the product page, and the other require the customer to buy it and then is available in the order.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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