Search field wont search for product codes

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9 years 9 months ago #221023

-- url of the page with the problem -- : 176.32.230.249/clydesdale.net/
-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : Chrome

Hello, I can't seem to get the search to search for product codes. I have made sure the variants are turn on and selected to find product codes. but for some reason its still not working. Is there something else I am missing?

Thanks Karen

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9 years 9 months ago #221031

Hi,

In the plugin "HikaShop seatch plugin" you have to add the desired field to search on.
You have to add: product_code

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9 years 9 months ago #221148

Yes I have already done that buts it still not finding any product codes

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9 years 9 months ago #221152

Hi,

I tried on my end and its working fine, I just tried on your end too, and it seems to be working as expected.
I just done a search on "CLY 582 124 4 T" and it returns me the correct variant.

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9 years 9 months ago #221312

On mine it just displays all of the variants of that product not just one product related to the product code.

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9 years 9 months ago #221316

I think I get how its working now. I think I was expecting a individual product for that searched product code, but obviously it will display all the other variant because it shows everything which includes those numbers.

Thanks for your help

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9 years 8 months ago #221315

Hi,

That's because in the search filters you have to search on "Exact Phrase".
This is Joomla settings, you can maybe set the default search on "Exact Phrase" in the search module settings.

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