Error while uploading an image from computer.

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9 years 8 months ago #222866

-- url of the page with the problem -- : www.loterialospatitos.com/
-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5
-- PHP version -- : 4.4.14
-- Browser(s) name and version -- : 47.0.2526.73 m

Hi, When I try to upload an image from the computer displays the error appears in the capture. Any solution?
Thanks

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9 years 8 months ago #222915

Hi,

We can see that you have the console open and it does not display any error.
The "network" tab would be interesting in order to see the ajax call and see what the server replied (the HTTP code and the content).

With this information, we will be able to understand the issue and know how to fix it.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 8 months ago #222925

Thanks for your help. I attach 3 images.

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9 years 8 months ago #222939

Hi,

I'm sorry but none of your three image would help.

- Load your product page.
- Open the "network" tab.
- Clear the tab content if you have some data into.
- Perform the upload
- You should see a new entry in the "network" tab.
- We want the information about that new entry.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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