problem migrating from starter to business pack

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9 years 8 months ago #223004

-- url of the page with the problem -- : www.graphicstyle.dk
-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5
-- PHP version -- : 5.6
-- Browser(s) name and version -- : safari 9.0
-- Error-message(debug-mod must be tuned on) -- : Warning
JFolder::create: Infinite loop detected.

Warning: Failed to move file!

Error
Unable to read archive

Unable to find install package

Hi

I have a big problem upgrading from the fre starter pack to the business pack that I just purchased.
As far as I can see, I should be able to just upload the business pack file onto of my starter, but I get error messages.
Do I need some kind of a update file instead of the full version? What do I need to do to get this update to work?
Kind regards
Birgitte Skyum

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9 years 8 months ago #223020

Hi,

Please try to download the ZIP version of HikaShop Business.
www.hikashop.com/my-account/your-subscriptions.html

If the ZIP version also failed ; best would be to perform an "install by FTP"
www.hikashop.com/support/support/documen...-install.html#errors

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Last edit: 9 years 8 months ago by Jerome.

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