Help with installation

  • Posts: 107
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  • Hikashop Business
9 years 3 months ago #229389

-- HikaShop version -- : 2.6.1
-- Joomla version -- : 3.4.8
-- PHP version -- : 5.5.31
-- Browser(s) name and version -- : Firefox 44.0

Hi All

I have just bourght HikaShop Business 2.6.1 and i am new this the program and i am having a few problems can any one please help me out.

The first problem is: The HikaShop user synchronization plugin has been either removed or disabled from the website. It is a critical part of HikaShop and should not be disabled if you're using HikaShop on your website.Please enable that plugin via the Joomla plugins manager and then logout/login from the backend. But when i go to the plug in section and i do a serch for HikaShop user synchronization plugin I get this message: There are no plugins installed matching your query.

Senond problem is i wont to put some exteat fileds on the check out section of the shop but i dont now how to do it, I wopnt 2 extral fields onr with the date on and one with special instuctions how do i do it.

Thanks

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  • MODERATOR
9 years 3 months ago #229393

Hi,

1.Just search for "synchronization" in the plugins manager. If you don't find it, try installing HikaShop again. If that doesn't help, make sure that the plugins/system folder of your website is writable. That's where the plugin is installed and if the folder is not writable, the plugin can't be installed by the installer.

2.You can create custom fields of the table "order" via the menu Display>Custom fields for that.

The following user(s) said Thank You: Uniweb

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  • Posts: 1
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9 years 1 month ago #238150

Hi, I'm having the same problem. I've checked with my service provider to make sure that the directory is writable & it is, I've also unistalled & reinstalled HikaShop & logged out & back in & still have this message:

The HikaShop user synchronization plugin has been either removed or disabled from the website. It is a critical part of HikaShop and should not be disabled if you're using HikaShop on your website.Please enable that plugin via the Joomla plugins manager and then logout/login from the backend.

Is there anything else I can do?

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  • Posts: 83933
  • Thank you received: 13588
  • MODERATOR
8 years 8 months ago #251293

Hi,

Donwload the HikaShop install package. Extract it on your local computer. Zip the folder back/extensions/plg_system_hikashopuser/ and install that zip via the Joomla installer. That will install the HikaShop synchronization plugin to the website or Joomla will display an error as to why it couldn't install it.

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