Hikashop not updating to 2.6.1

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9 years 6 months ago #229728

-- url of the page with the problem -- : www.mfvr.nl
-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.8
-- PHP version -- : 5.4.36
-- Browser(s) name and version -- : Firefox (latest)

Hi,

I have a business subscription for HikaShop. When I try to update to version 2.6.1, I get a blank page after installing the package, and Hikashop is not updated. I have the latest Joomla version.

Could you assist? Thanks!

Jeff

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9 years 6 months ago #229737

Hi,

Please check that documentation page first :
www.hikashop.com/support/documentation/5...-install.html#errors

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 6 months ago #229787

Thanks,

when I set the error reporting to development mode: I get the following:


Fout
Unable to read archive
Kan geen installatiepakket vinden (translated: can not find an installation package)

When I try to install via local (FTP), it gives the same error.

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  • Hikashop Business
9 years 6 months ago #229842

I had the same problem, turned out to be a file permission on the server so I would suggest to check that first.

Rene

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9 years 6 months ago #229843

File permissions are all in order. Furthermore, I had no problem updating HikaShop or other components before.
Others are still updating correctly

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9 years 6 months ago #229846

I know, as I said same problem.

I did spend half a day downloading and unpacking Hikashop installations, turning error reporting on and off, uploading with FTP etc.

Other installations did update just fine, but that will not say that they write at the same location as the Hikashop installation.

In the end I just did a chown and chgrp for the complete www folder and all was well again.

Rene

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9 years 6 months ago #229852

OK thanks, but still not a 'solution'. The installation of the component should just work. Therefore I would like to await a response of one of the admins to assist.

Thanks anyway!

Edit: fixed it. The homepath of the FTP-layer was not correctly set in configuration.php... my bad

Last edit: 9 years 6 months ago by lafra002.

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9 years 6 months ago #229857

Hi,

So, all good ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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